How old do I have to be to rent a vehicle?
You must be at least 21 years old.
What documents will I need to rent a vehicle?
You should possess a valid driver´s license, another valid ID from your home country and a valid credit card or cash.
If I rent a vehicle in my name, can someone else drive it?
Yes. However, this person must be present with their driver’s license at one of our offices so that our representatives may authenticate it and add the person to the rental agreement. The additional driver will be required to sign the rental agreement, and as such, be equally responsible for the vehicle in an event of potential loss or damage. The secondary driver will also be required to abide by the conditions as set forth in the rental agreement.
Is there a drop off charge for one way rentals?
There is no drop off charge for one way rentals.
What do I do if something goes wrong with the vehicle?
During normal hours of operation you should call any Company office Outside of normal business hours you should call and we will address the problem immediately.
How do I arrange to extend my rental?
Please call the rental location directly and we will be happy to assist you with planning that.
Can I pay by cash?
Yes, if you have made a prior arrangement to do so. However, in order to guarantee the rental, you must use a valid credit card.
Can I reserve a particular vehicle?
Each vehicle category consists of various models. We are unable to guarantee a specific make, model or color since our vehicles are rented based on available within each category in our inventory.
Are there any other charges when renting a vehicle?
Yes, there is a local government tax (TCA) of 10% which will be applied to the rental amount.
What is LOSS Damage Waiver (LDW) and how much does LDW cost?
The renter is responsible for the full value of the rented vehicle in the event of any loss or damage to the vehicle. The Loss Damage Waiver (or L.D.W.) is a product that is available for sale to reduce that liability. Please view our “Policies” page to see detailed information about our L.D.W. and other waivers.
What time do I have to return my vehicle?
All vehicles are due at exactly the same time you rented it on the previous day. (See policies/ Rental Period to your right).
Do I have to refuel the vehicle before I return it?
It is the policy of Company to provide the rented vehicle with a full tank of fuel. We recommend that the renter refuel the car before returning it, because while we do offer a refueling service, our refueling charge will be higher than at the local gas stations.